Terms and Conditions

Any right or obligation related directly or indirectly to this transportation service, including payments and compensation, will be governed by the legislation of the state of Puebla, Mexico, and will be resolved by the federal courts of the city of Puebla, Pue., waiving the parties to any other national or international legislation or jurisdiction that may apply due to territory, domicile, nationality or any other present or future cause.

The Company will not compensate in case of fault of the victim, negligence, misfortune, acts of force majeure or force majeure." Address for all purposes: Boulevard Norte #4222, Las Cuartillas neighborhood, Puebla, Pue. (ADO ticket offices)” .

• Valid only for the tour and date indicated.
• The passenger has traveler insurance.
• The company is not responsible for the loss or forgetfulness of objects, suitcases or belongings on board the bus.
• The Turibus service is subject to space availability after 12:00 p.m.
• Traveling standing is not allowed.
• Older adults must present their current and original INAPAM credential when purchasing their ticket and when boarding the bus.
• Smoking, open umbrellas, standing, traveling with pets, and drinking alcoholic beverages are prohibited on board the bus. Access will not be allowed to passengers with alcoholic breath, a noticeable state of intoxication or under the influence of any drug, intoxicant or any other toxic substance. In the case of thematic experiences, this restriction applies to the beginning of the tour.
• In case of rain, road closures, alternate routes for any reason unrelated to the driver's operation, the company will not refund the ticket price.
• The ascents and descents during the circuit are only and specifically at the stops established in the guide provided at the time of purchasing the ticket.
• There will be no intermediate stops for the use of restrooms, nor descents in areas or stops that are not considered in the Turibus route guide.
• There are no discounts for students, teachers, pensioners, people with disabilities, or local or federal government workers.
• The passing frequencies are approximate, according to traffic or eventual situations on the circuit being traveled.
• The care of minors is the responsibility of their guardians or adults who accompany them on the journey.
• There are no cancellations.